The Clinique Roosevelt combines in one private site the skills, the equipments and the organization necessary to the ENT and Ophthalmology specialties. The Clinic is indeed one of the best-equippedspecialized structures.
Our team is committed to constantly improve the quality of hospitality, diagnoses and treatments. To reach that goal a medical commission meets up regularly to take stock of the objectives and their implementation, to ensure that regulations are complied with at all times as well as to ensure that all the medical staff provides the highest level of healthcare. Each professional commits to follow our “Quality Process” in terms of scientific information and practice.
The traceability of the medical acts and procedures is ensured and checked on-site regularly by the administrative supervisor. As part of the successive steps for Accreditation, each member of the team is involved in at least one workshop.
The Clinic has been accredited since 2004 after the review of a benchmark composed of 300 guidelines and an on-site experts’ visit of 3 days who effectively controlled the procedures and their full implementation:
QUALITY PROCESS and CERTFICATION of the CLINIQUE ROOSEVELT
9 rue Jean Goujon 75008 Paris, France
Finess N° 750790164
ACCREDITATION V1: delivered in August 2004 by the ANAES
ACCREDITATION V2: delivered in 2008
The Clinic respects the cultural diversity, dignity and rights of each patient. The information provided to the patient is particularly exhaustive before, during and after the treatment. A satisfaction survey is systematically offered to any patient who received surgery. This survey is regularly analyzed. A suggestion box is also available on-site in order to gather the suggestions or critiques.
The Clinic complies with a strict Quality Process.
The fee charged is communicated before any medical act.
The “cooling-off” period is adapted to the patient. Other opinions might be requested so that the patient has the opportunity to make an informed choice.
For the full Hospitalized Patient’s Charter please see the French version: click here.
Each patient is free to choose the health care institution he wants to take care of him, subject to the limitations of each institution. The public hospital service is accessible to everyone, in particular to the neediest persons and, in the event of emergency, to persons without social security cover. It is adapted to handicapped persons.
Health care institutions must guarantee the quality of reception, treatment and care.
They must be attentive to pain relief and do everything possible to ensure everyone is treated with dignity, particularly at the end of life.
Information given to the patient must be accessible and reliable. The hospitalized patient can participate in the choice of treatment. He can be assisted by a trusted support person that he freely chooses.
A medical procedure can only be conducted with the free and informed consent of the patient. The latter has the right to refuse all treatment. Any adult can express his wishes as to the end of his life in advance directives.
Specific consent is needed for patients participating in biomedical research, the donation and use of parts and products of the human body and for screening procedures.
A patient who is asked to participate in biomedical research must be informed of the expected benefits and the foreseeable risks. His agreement must be given in writing. His refusal will not have any effect on the quality of care that he receives.
The hospitalized patient can, unless otherwise provided for by the law, leave the institution at any time after having been informed of any risks incurred.
The hospitalized patient must be treated with consideration. His beliefs must be respected. He must be ensured privacy and peace and quiet. Respect of privacy is guaranteed to every patient, as well as confidentiality of personal, administrative, medical and social information concerning him.
The hospitalized patient (or his legal representatives) benefits from direct access to health information concerning him. Under certain conditions, in the event of death, his beneficiaries benefit from the same right.
The hospitalized patient can express his views on the care and reception provided. In each institution, a commission for relations with users and the quality of care given ensures that the rights of users are respected. Every patient has the right to be heard by a manager of the institution to express his grievances and request compensation for harm to which he believes he has been subjected within the context of an amicable settlement procedure for disputes and/or before the courts.